HONG KONG GOVERNMENT AND HUMAN RESOURCES
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This 6-page paper examines the role that the Hong Kong government plays in the country's human resources system. Topics covered include the turnover of the area to China in 1997 and the Asian Financial Crisis of 1997-1998, and how the Hong Kong government has responded to try to create a better trained, more educated work force.
Filename: MThkhure.rtf

QUALITY MANAGEMENT AT THE DENTIST’S OFFICE
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This 5-page paper focuses on total quality management in context of a dental practice. Issues covered include employee empowerment; customer satisfaction and the need for measuring quality. Bibliography lists 5 sources.
Filename: MTdenqua.rtf

Drug Testing & The Use of Hair
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A 4 page paper detailing the advantages and disadvantages of using hair samples to conduct drug tests in the workplace. Bibliography lists 6 sources.
Filename: Drughair.wps

EMPLOYEE ETHICS AND VALUES IN THE WORKPLACE
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This 5-page paper examines the concept of employee ethics, particularly in today's world in which corporate ethics is such a strong topic. Bibliography lists 1 source.
Filename: MTempeth.rtf

Enhancing Communication Between Management & Employees
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A 6 page proposal on measures a life insurance company could undertake with very little cost in promoting bottom-up communication, rather than limiting themselves to the more typical top-down pattern. The proposal presents the company's existing problem as a minor, but growing one, and presents possible low-cost steps in eliminating it. Nearly any business consultant worth his fee consults first with the front-line employees in order to determine the company's problems: the paper recommends that this insurance company do the same. Bibliography lists 3 sources.
Filename: Manacomm.wps

COCA-COLA AND TOTAL QUALITY IMPROVEMENT
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This 5-page paper, by using various examples from the Coca-Cola company, attempts to address the execution phase for Total Quality Implementation including management support, customer satisfaction and employee feedback. Bibliography lists 5 sources.
Filename: MTcocaqu.rtf

Sexual Harassment in the Workplace
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This 6 page paper provides a fictitious case study, provided by a student, regarding a sexual harassment scenario where a female boss has created a hostile environment for one of her male employees. General information regarding harassment is provided, including the relevance of Title VII of the 1964 Civil Rights Act. Much of the paper comprises a memo written to the CEO concerning the matter. Bibliography lists 10 sources.
Filename: SA010sex.rtf

FACTORS IN ORGANIZATIONAL CHANGE
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This 5-page paper discusses several concepts associated with organizational change including the Force Field Theory, change process and change management and organizational development and organizational management. The essay attempts to compare and contrast these concepts, and concludes with suggestions on how to reduce employee resistence to change. Bibliography lists 2 sources.
Filename: MTorgfor.rtf

AIDS Discrimination in the Workplace
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A 9 page look at AIDS discrimination in the workplace and specific issues faced by administrators. It is argued that managers must make extremely difficult decisions as the law does not allow them to discriminate but their healthy employees and customers often want them to do so anyway. The ADA, ERISA Law, and other regulations & provisions are mentioned throughout the report as are psycho-social and empathetic considerations that the good manager must make. Bibliography lists 6 sources.
Filename: Aidsdisc.wps