Contrasting Windows NT 4.0 and Windows 2000
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A 6 page paper which examines the differences between the two Microsoft computer operating systems. Bibliography lists 2 sources.
Filename: TGwindif.rtf

Corporate Cyber Security and Employees
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This 5 page paper discusses the state of cyber security, what sorts of problems companies encounter in trying to maintain security, and how their employees are involved in these efforts. Bibliography lists 10 sources.
Filename: HVCybSec.rtf

Costs and Benefits of Leasing IT Equipment
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This 12 page paper considers a cost-benefit analysis where there needs to be a decision made to purchase or rent a computer system. The bibliography cites 13 sources.
Filename: TElease2.rtf

Creating the Fitness Center Information System
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A 15 page paper discussing the current situation at St. Mary's Health and Fitness Center and offering a proposed information system that will better serve customers and inform Center management in matters of capacity, customer preference and other matters of operation. The paper provides an approach to designing the system in such a way that it positively contributes to Center and customer goals. Bibliography lists 7 sources.
Filename: KSitFitCtrSys2.rtf

Creating the Network
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A 3 page paper discussing the design of a network that does not need Internet access. The company should consider establishing a thin client, three-tier client/server system relying on servers networked within a TCP/IP environment. The information that needs to be shared across the business can reside on servers to which everyone can have access, and the company will need to make few alterations when it ultimately decides that it does need Internet access, after all. Bibliography lists 3 sources.
Filename: KSitNewNet2.rtf

Creating the Task List
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A 3 page paper discussing the beginning steps of planning an IT project using Microsoft Project®. The paper provides a 31-item task list for automating administrative duties for a home health agency and a discussion of the "wizard" function of establishing the project plan. Bibliography lists 2 sources.
Filename: KSprojMgHHwbs.rtf

Critical Success Factors in ERP Implementation
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This 6 page paper is the introduction for a project and a brief literature review. They hypothesis states that for Enterprise Resource Planning (ERP) to be implemented usefully there needs to be an holistic approach with a complex approach taking a broad number of factors into consideration, meaning this should not be seen as only a technological implementation. The second part of the paper then performs a brief literature review, looking a the different identified key factors to successful implementation of ERP. The bibliography cites 7 sources.
Filename: TEERPimpl.rtf

Customer Relations Management
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This 5 page paper is an overview of CRM, defining what it is, how it can be of use and the variety of components that can be found within a CRM system. The bibliography cites 11 sources.
Filename: TECRelman.rtf

Customer Relationship Management Technology
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This 28 page paper considers the technology of Customer Relationship Management (CRM), technology. The paper focuses on the software and technical ability of the systems rather than the business side. The bibliography cites 92 sources.
Filename: TEcrmtec.wps